Sexy Clothing is committed to providing you with fast and reliable shipping. Please review our shipping policies below.
Processing Time
Orders are typically processed within 1–3 business days, excluding weekends and public holidays. Processing times may vary during peak periods or for orders involving products shipped directly from our suppliers.
Shipping Locations
We currently offer shipping to the following regions:
- United Kingdom
At this time, we do not ship to other countries. However, this may change, and we recommend checking back for updates. If you are located outside of these regions, please contact us directly for potential options.
Shipping Methods and Delivery Times
We offer the following shipping options:
Standard Shipping:
- United Kingdom: 3 business days
- Please note that the shipping time does not include processing time
Shipping Costs:
- Standard Shipping: £4.00 for the UK
- Free Shipping: Available for orders over £60 in the UK and via free shipping coupons
VAT: VAT is charged when shipping orders in the UK.
Customs Duties and Taxes
In most cases, we will cover import taxes and customs fees for orders. However, customers remain responsible for any applicable customs fees. If you encounter charges, please contact us with proof of the fees, and we will evaluate covering the costs at our discretion.
Order Tracking
Once your order has been shipped, you can track it using our Order Tracking page. You will receive a confirmation email with tracking details once your order has been dispatched.
Lost or Stolen Packages
Once your package has been marked as delivered by the carrier, it is no longer our responsibility. If your package is lost or stolen, please contact the carrier directly to file a claim. We recommend ensuring your shipping address is accurate at checkout. While we cannot guarantee replacements or refunds, we will assist in coordinating with the carrier if needed.
Order Issues and Delays
While we strive to ensure timely delivery, there may be unexpected delays caused by factors outside our control, such as customs processing, carrier delays, or force majeure events (e.g., natural disasters, pandemics). Although we are not responsible for such delays, we will offer a discount on your next order as a goodwill gesture. For delays exceeding 5 days beyond the estimated delivery time, please contact us for support.
Returns and Exchanges
For information regarding returns, exchanges, and refunds, please refer to our Returns Policy.
Contact Information
If you have any questions about shipping or need assistance with your order, please contact us at:
Email: contact@sexyclothing.co.uk
Contact: Contact Page