Frequently Asked Questions
Welcome to our frequently asked questions page, where our customers’ most asked questions have already been answered for you! If you do not find the answer to your question, feel free to get in touch on our Contact Us page!
Account
Don’t worry! Head over to reset password menu to send an email to reset your password. If this doesn’t work, you will need to contact support.
You can contact support by using the contact form, by emailing us at: contact@sexyclothing.co.uk
To change your account details head over to the account details tab on your account. To change your address, head over to the addresses tab on your account.
Orders
Please look at our Returns Policy page to ensure your return is valid.
If so, please feel free to contact us on the Contact Us page. We will get back to you and guide you through the return process.
If you have received the wrong item, contact us immediately. We will respond within 24 hours to remedy the issue.
Please refer to the size charts on each product that we provide.
If you are still unsure, please feel free to use the Contact Us page, and we will get back to you as soon as we can to help you with your sizing querys.
Once your order has been confirmed, an email should be sent within the hour (it should be within a few minutes). If not, check your spam emails, if then you cannot find it, contact support.
Yes, as long as your order has not been processed. You will need to email us at contact@sexyclothing.co.uk with your order number, so we can verify it is you.
Contact support immediately so we can change the address before the order finishes processing.
Delivery & Returns
Currently, we only deliver to the UK.
We are planning on expanding our services to other regions, we will keep you posted!
This depends on your country, check our Shipping Policy for delivery times.
We offer paid standard delivery of £4.
We do offer free delivery methods via coupons or a minimum cart target for your purchase.
Feel free to sign up to our newsletter for the latest offers, including free delivery codes!
Payment
Currently, we accept:
Credit/Debit Cards
Apple Pay
Google Pay
To use a valid discount code, enter the code on the checkout page under “Add a coupon”, before placing your order.